On DX Promotion of Stucco Plus Inc.

Initiatives for DX Promotion

Stucco Plus Inc.'s approach to DX (Digital Transformation)

The word "DX" is an abbreviation for "Digital Transformation", but what exactly does it mean?
To borrow the words of the Ministry of Economy, Trade and Industry, it is defined as follows:
"Companies respond to intense changes in the business environment, use data and digital technology to transform products, services, and business models based on the needs of customers and society, and transform operations themselves, organizations, processes, corporate culture and climate to establish a competitive advantage."
It means that it is required to change business efficiency, supply chain, and value chain by making full use of digital technology, that is, IT.
However, it cannot be achieved by blindly jumping on buzzwords such as "Big Data" and "AI" which have become dead words now, or "Web3.0", "NFT", "Metaverse" heard recently, and incorporating those technologies blindly.
Also, it is not about introducing ERP or CRM systems that do not worth the cost.
The reason why this definition of DX presented by the Ministry of Economy, Trade and Industry is so abstract and does not write specific means means that "means differ depending on individual companies and must be optimized by the judgment of managers".
We must incorporate IT technology so as not to mistake this point so that the means does not become the purpose.
For example, saying "visualize data related to management indicators in real time" may sound good, but that is a means, not an end.
The important thing is how the result transforms the business model, this is the only point.
If we make a mistake here, DX promotion will be a fatal pitfall for small businesses like us.
Conversely, if we can promote DX correctly without making mistakes, we believe that it will benefit not only our own growth but also the entire stakeholders.

DX Promotion Vision and Strategy considered by Stucco Plus Inc.

We would like to actively utilize IT technology to improve the entire product life cycle in the future.
As examples of specific measures, we are working on the following matters.

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Enable color matching of various Italian plaster finishes online, enabling sample creation requests with the color tone the user intends. (Implemented in FY2021)

This prevents samples different from the user's intention from arriving at hand, making it easier to "hit" with the first sample request.
The data with color matching instructions requested online is immediately linked to our exclusive craftsmen, enabling quick and reliable communication.
This not only reduces our labor costs but also makes it possible to shorten the period for constructing the interior image of the project the user is roughly in charge of.

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Introduce a project management tool that can accumulate past construction result data in more detail and seamlessly coordinate with our exclusive craftsmen on ongoing project status, etc. (Implemented in FY2021, scheduled to be released to craftsmen members from FY2023 onwards)

This enables smooth communication between members and managers, enables mutual understanding of project progress status, and makes it possible to respond to delays by changing personnel assignments in advance.
Also, regarding troubles when entering the site, reports can be raised with images, so managers can better grasp the situation on site.
These eventually lead to quality enhancement and bring profits to the entire project.

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After construction is completed, accumulate data on efflorescence generated by the substrate, structure, environment, etc. and defects for each product, and build a mechanism to automatically propose countermeasures to prevent them before construction for each project. (Scheduled to be implemented in FY2022)
This enables safer and more reliable construction, making it possible to significantly strengthen quality.

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DX Promotion System of Stucco Plus Inc.

We have launched “Adhoc-Design” as a department specialized in DX promotion from before so that we can accurately and quickly catch up on IT technology with rapid technological change.

(At “Adhoc-Design”, in addition to the architectural construction business which is our main business, we have been conducting website production and design work from construction and consulting of large-scale corporate systems (mainly SAP ERP packages and Salesforce CRM systems, etc.) as well as our own systems from before.)
We also have exclusive IT engineers and would like to put more effort into promoting our own DX than ever before.